123 Pools offer Free UK Delivery to most UK postcodes on all orders.

Each order is wrapped up carefully using protective friendly hassle free packaging. 

Orders are processed and shipped up to 1 working days from the date of purchase (unless otherwise stated) - we try our best to dispatch the same day.

Cut off times. (When the couriers collection from us)

UPS: Cut off time is normally between 12:30pm - 15:00pm 

Royal Mail : Cut off time is normally between 15:00pm - 17:45pm 

Depending on the size and weight of your order we use the UPS (Next Day) for everything else we use Royal Mail 24 Tracked

Heat Pumps, Robot Pool Cleaners, - due to the high value, these are delivered using a specialist courier as most get shipped on a pallet. We will contact you prior to your order being despatched to make you aware and provide you with an estimated delivery date. - Tracking information is also provided.  

If you are having trouble placing an order or have any queries please contact us by email: sales@123pools.co.uk or using this 'contact us' link